The growth of eCommerce has been unprecedented in recent years. This is due, in part, to the advances in technology that have made it easier for people to shop online. In addition, businesses have realized the potential of eCommerce and have invested in creating online stores.

As a result, there are now more choices than ever regarding payment gateways and payment processors. This can be both good and bad for business owners. It’s good because more options are available, but it can also be challenging to decide which one is right for your business.

To make the best decision, it’s essential to understand everything about payment gateways and payment processors.

What is the difference between payment gateways and payment processors?

When it comes to processing payments for your eCommerce business, you have two main options: payment gateways and payment processors. 

So, what’s the difference?

A payment gateway is a virtual point-of-sale terminal that allows customers to enter their credit card information into a secure form. This information is then sent to the card-issuing bank for verification and approval. Once the purchase is confirmed, the customer is redirected to a confirmation page or email.

On the other hand, a payment processor is a company that specializes in handling payments for businesses. They work with banks and other financial institutions to process payments and securely transfer them. Payment processors also offer additional features such as fraud protection and chargeback management.

Which option is right for your eCommerce business?

That depends on your needs and budget. Payment gateways in India are typically less expensive than payment processors, but they may not offer all the features you need. If you’re looking for a comprehensive payment solution, a payment processor is probably the better option.

Online pay, electronic bill payment. Mobile banking app and payment by credit card.

How to choose the best Payment Gateway and Payment Processor for your eCommerce store?

A payment gateway is the first and most crucial step for online payments, and it’s what allows customers to pay for their purchases with their debit or credit card. Choosing the best payment gateway and payment processor for your eCommerce business can be a daunting task. But by considering the factors outlined below, you can make an informed decision that will best suit your needs.

Ease of Integration

When choosing a payment gateway, the ease of integration is an essential factor to consider. In simple words, it means how easy it is to integrate the payment gateway into your website or app.

If you need a professional developer to do that for you, the integration process will be more complicated and time-consuming. But if the payment gateway provider or payment processor offers detailed documentation and a good plugin, the integration process will be much simpler.

Payment Security

Selecting a reliable payment gateway is essential for ensuring the security of your customers’ financial information. All of the top payment gateways in India are PCI-DSS compliant, which means that they have met the highest standards for data security. Additionally, these payment processors invest in fraud detection and screening technology to keep your transactions safe.

Electronic payments and secure transactions: people paying using mobile devices and credit card

It is always advised to double-check any payment gateway’s PCI DSS compliance status before selecting it for your business. This will help ensure that your customer’s financial information is protected at all times. And remember, safety should always be your top priority for payments!

Onboarding Process and Integration

Even though the onboarding process and integration with a payment gateway and payment processor might seem like a daunting task, it doesn’t have to be. You can become a merchant within a day or two, depending on the provider. The key is to ensure that you have all required documents and information ready to go before starting the process.

The best way to ensure a smooth and quick onboarding process is to make sure that you partner with a reputable payment gateway or payment processor provider with a good reputation in the industry. Kryptova is one of the best platforms to alleviate any potential headaches during the onboarding process.

Payment Sources Supported

When it comes to online payments, the options available to customers have widened over time. They can now choose from among payment sources like credit or debit cards, net banking, UPI, and digital wallets.

This gives them more flexibility when making purchases. They can use the payment source that is most convenient for them. This can increase the chances of them completing a purchase at your store.

For this reason, it is advisable to select a payment gateway for your eCommerce business that supports as many payment sources as possible. This will give your customers more choice and convenience when making payments, and it will also help increase your sales conversions.

Pos terminal confirms the payment by debit credit card.

Keep Costs as Low as Possible

Cost is always a critical aspect of any business, and payment processing is no exception. The fees involved with each transaction can add up, so it’s essential to partner with a payment processor that offers the lowest prices.

However, just because a payment processor has the lowest prices doesn’t mean it’s the best option for your eCommerce business. Other factors to consider such interchange rates, assessment fees, and markup. Make sure you understand all the costs involved before making a decision.

Processing fees are also essential to consider. The fee charged by the payment processor can vary depending on the type of transaction and the amount processed. So be sure to ask about specific processing rates before signing up with a provider.

Customer Support

When running an online eCommerce business, providing excellent customer support is vital. This includes addressing any payment-related queries quickly and efficiently.

Your payment gateway provider should be accessible at all times, with a quick turnaround time on queries. This will ensure that your customers have a positive experience dealing with your business.


Imagine a payment gateway that is reliable and provides you with more benefits. It is possible with Kryptova. The trustworthiness of the company can be seen in its ability to help businesses grow by making digital payments easy for customers on all platforms they use.